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The Same Mistakes: Newspaper Reports Common Issues Affecting Fire Operations

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Firefighters rush into a burning commercial building with too-small hoses and insufficient water. The commander can’t reach them because the captain forgot his radio. Backup crews aren’t sure where to go or what to do. Confusion reigns as the building’s truss roof collapses in an explosion of flames.

This reads like the playbook from the deadly Sofa Super Store fire in June 2007, but it’s not. These dangerous missteps occurred at a March 1 blaze on Daniel Island, according to an internal report obtained by The Post and Courier.

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Photo by Andy Paras

This blaze at an office building on Daniel Island on March 1 of this year has led to the demotion of a Charleston fire captain and controversy within the ranks.

They occurred despite nearly four years of intensive and expensive efforts to instill a culture of safety in the Charleston Fire Department.

What’s more, the commander in charge that day — a man repeatedly faulted in the in-house review of the blaze — was recently promoted to a top position in the department. And that’s causing some dissension in the ranks.

City fire officials stand behind their promotion of Troy Williams to battalion chief, and they said the portion of the draft report that leaked to the newspaper is incomplete, unfair, unofficial and riddled with inaccuracies.

Fire Chief Thomas Carr acknowledged problems at the fire, which gutted a two-story office building at 899 Island Park Drive. That’s why he authorized a six-member committee of firefighters to conduct what’s known as a critical incident review. But Carr said he rejected the resulting draft report when it landed on his desk six weeks ago because it had errors and failed to live up to its intended purpose, which is to be an educational tool, not an instrument for blame.

The 12-page portion obtained by the The Post Courier newspaper describes “major” violations of policy and assigns blame for those mistakes. It raises questions about the handling of the blaze, the effectiveness of the training firefighters have received and the integrity of the promotion process.

It also highlights the continuing conflict between the department’s hard-charging past and its new, risk-sensitive methods.

  • For the Complete Full version Article: The Post and Courier HERE
  • SConfire HERE
  • Draft Fire Report-Read more: Fire report

Don’t be trapped by Dogma, Strive for Excellence

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Excerpt from Steve Job’s Commencement Address, Stanford University June12, 2005

When I was 17, I read a quote that went something like: “If you live each day as if it was your last, someday you’ll most certainly be right.” It made an impression on me, and since then, for the past 33 years, I have looked in the mirror every morning and asked myself: “If today were the last day of my life, would I want to do what I am about to do today?” And whenever the answer has been “No” for too many days in a row, I know I need to change something.

Remembering that I’ll be dead soon is the most important tool I’ve ever encountered to help me make the big choices in life. Because almost everything — all external expectations, all pride, all fear of embarrassment or failure – these things just fall away in the face of death, leaving only what is truly important. Remembering that you are going to die is the best way I know to avoid the trap of thinking you have something to lose. You are already naked. There is no reason not to follow your heart.

Your time is limited, so don’t waste it living someone else’s life. Don’t be trapped by dogma — which is living with the results of other people’s thinking. Don’t let the noise of others’ opinions drown out your own inner voice. And most important, have the courage to follow your heart and intuition. They somehow already know what you truly want to become. Everything else is secondary.

Think about what drives you and as stated; Don’t be trapped by dogma — which is living with the results of other people’s thinking. Don’t let the noise of others’ opinions drown out your own inner voice and have the courage to follow your heart and intuition.

Steve Jobs, June 2005

 

 

 

 

 

From TheCompanyOfficer.com: http://thecompanyofficer.com/2011/10/07/youve-got-to-find-what-you-love-and-connect-the-dots/

Whether you’re a practicing or emerging fire officer or commander, a designated leader or the unofficial leader, a seasoned veteran or a newly appointed probationary firefighter, there are some very important insights and values that can be identified in the words of Steve Jobs, especially in the context of his 2005 Commencement Address at Stanford University. The video clip is posted as is a link to the transcript.

I’m certain you’ll see the value in these perspectives and their relationship on what we work to acheive each day in our richly rewarding profession. Look to identify the potential, make the improvements, grasp the innovations and don’t settle for status quo. Strive for Excellence each and everyday.

Strive for Excellence

 

“Here’s to the crazy ones, the misfits, the rebels, the troublemakers, the round pegs in the square holes… the ones who see things differently — they’re not fond of rules… You can quote them, disagree with them, glorify or vilify them, but the only thing you can’t do is ignore them because they change things… they push the human race forward, and while some may see them as the crazy ones, we see genius, because the ones who are crazy enough to think that they can change the world, are the ones who do.” – Think Different, narrated by Steve Jobs

 

 

Taking it to the Streets: Looking Forward Through the Rear View Mirror

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Taking it to the Streets with Christopher Naum

 

Taking it to the Streets: Looking Forward Through the Rear View Mirror

On Your Street, In Your City, Across the Country, Around the WorldTM

 Join us on Wednesday night December 15th at 9:00 pm EST for an insightful look back at 2010 and forward into 2011 and beyond with a stellar line-up of fire service leaders. 

The lineup of Scheduled guests include, Deputy Coordinator Tiger Schmittendorf (NY), Chief Glenn Usdin (PA), Captain Willie Wines (VA), Bill Carey (MD), Chief Doug Cline (NC), Lt. Rhett Fleitz (VA), Lt. John Mitchell (IL), and a few others on the invite list who might just drop in on us.

Grab a cup of coffee and sit down for a special two part, two hour program with Taking it to the Streets on Firefighernetcast.com where we’ll be Looking Forward Through the Rear View Mirror with Christopher Naum and this outstanding group of fire officers, fire service leaders and visionaries.

Join in on the live open discussion with fire service personnel from around the country. Check out the latest downloads of recent programs in the archives by visiting Taking it to the Street’s webpage on Firefighternetcast.com or for program insights at CommandSafety.com.

  • Tune in to the Program Wednesday evening December 15th at 9:00 pm EST, HERE
  • Firefighternetcast.com HERE
  • Taking it to the Streets Radio Programs, HERE and HERE 
  • Look back at Twenty Ten, for 2010, HERE

Taking it to the StreetsTM is a monthly radio show featured on BlogTalk Radio and is hosted by Christopher Naum and is a Buildingsonfire.com Series and FireFighternetcast.com Production, © 2010 All Rights Reserved 

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Taking it to the Streets: The First-Due Officer

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Taking it to the Streets with Christopher Naum on Firefighernetcast.com

Taking it to the Streets: The First-Due Officer

On Your Street, In Your City, Across the Country, Around the WorldTM

Grab a cup of coffee and sit down for an hour with Taking it to the Streets on Firefighernetcast.com where we’ll discuss the street level issues affecting the First-Due Officer on Wednesday night November 17th at 9:00 pm EST.

Regardless if you’re the First-Due Company Officer or the First-Due Commanding Officer, you have a tremendous level of responsibilities and immediate actions that require effective and efficient; identification, assessment, analysis and implementation in the evolving fireground. Or is it just; “pullin’ the line”, or “opening up” or “arriving on scene and assuming the command?”

The First-Due Officer has many facets, functions and pitfalls. Leadership, determination, fortitude, skills, resilience, strength, conviction, temperance, restraint and the courage to be safe. Or could it be recklessness, ineptitude, incompetent, self-indulging, careless or dangerous: all in the name of tactical entertainment.

Join in on the live open discussion with fire service personnel from around the country. Check out the latest downloads of recent programs in the archives by visiting Taking it to the Street’s webpage on Firefighternetcast.com or for program insights at CommandSafety.com.

  • Tune in to the Program Wednesday evening November 17th at 9:00 pm EST, HERE
  • Firefighternetcast.com HERE
  • Taking it to the Streets Radio Program, HERE and HERE

Taking it to the StreetsTM is a monthly radio show featured on BlogTalk Radio and is hosted by Christopher Naum and is a Buildingsonfire.com Series and FireFighternetcast.com Production, © 2010 All Rights Reserved

Twenty Ten

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august_detailAs we transition into a new year, and as plans begin to take place that frame and outline the year’s activities, foremost in this planning, preparation, scheduling and outlook should be those activities and commitments that training, education and skill development can be implemented and enhanced. Take the initiative to recognize and identify training and operational gaps and distinguish the risk and options available to lessen or eliminate the risk and reduce the gap deficiencies. Take the time to implement effective, accurate and frequent training and skill development drills, training curriculums and programs.

Don’t sacrifice or forego on this mission critical area when so much is at stake in the domain of combat structural fire suppression. Understand the predictability of performance in the buildings and occupancies not only in your jurisdiction, first or second-due areas, but also in those areas that you may be called upon to respond to for greater alarms or mutual aid. Remember Building Knowledge = Firefighter Safety.

Keep an eye in the rear view mirror; learning from the wisdom and knowledge from where you’ve been, what you’ve done and all your past experiences and practice; but at the same time focusing on the road before you with keen attentiveness on situational awareness, anticipating error-likely conditions and balanced risk assessment and operational management in both your strategic and tactical deployments. 

Twenty Ten(2010)

 Here are twenty (20) Suggested activities or initiatives for you to consider in 2010….

Above all, be safe in all your endeavors, assignments and incident tasks.

  1. Regardless of my years of experience, I will increase my understanding of the basic principles of Building Construction, because; Building Knowledge=Firefighter Safety.  
  2. Identify ten (10) buildings within your first-due or response district and complete a pre-fire plan and present this to my company of organization.
  3. Identify an area where new residential construction is underway and follow the construction process from foundation through completion to gain an understanding of operational issues.
  4. I will complete the UL Structural stability of engineered lumber in fire conditions online course and implement the lessons learned in my strategic and tactical operations.
  5. I will not take any building or occupancy for granted, and shall take all precautions to ensure crew integrity and safety during my task assignments.
  6. Complete a 360 assessment of all buildings upon arrival, when ever feasible to gain reconnaissance information on the building and incident risks and implement this info into my strategic, tactical plans or company task assignments.
  7. Research the issues affecting; Engineered Structural Systems (ESS), Fire Behavior/Fire Dynamics or Fire Suppression Management/Fire Loading and develop a training drill to share the lessons learned.
  8. Select a new or previous published fire service text book and read up on a subject area that I may have neglected or ignored to increase my skill set.
  9. Implement an objective approach towards effective risk assessment and profiling of all buildings and occupancies during incident operations and implement balanced tactical deployment with aggressive/measured assignments; recognizing that my company and I are not invincible.
  10. During demanding Combat Structural Fire Engagements, I will; Do the Right Thing at the Right Time for the Right Reasons and will not practice Tactical Entertainment.
  11. Read the Report of the Week (ROTW) on the National Firefighter Near-Miss Reporting System web site and share the operating experience (OE) lessons with my company or department, to reduce the likelihood of a similar or more serious event.
  12. I will read Ten (10) NIOSH Firefighter Fatality Investigation and Prevention Program Reports and present the lessons learned in a discussion, table top, drill or training program.
  13. I will attend a regional or national training conference to increase my perspective and awareness of other firefighting, safety or operational methodologies, process or practices to increase firefighter safety in my home organization.
  14. I will increase my understanding of the NFFF Everyone Goes Home Program initiatives, including the Sixteen Firefighter Life Safety Initiatives, Safety Thru Leadership and the Courage to Be Safe Programs and other new program initiatives and advocate and promote enhanced safety measures in my organization.
  15. I will advocate and promote safe and defensive apparatus operations during emergency responses and will always buckle-up my seat belt and ensure my crew is always belted-in, not placing my company at risk and obeying traffic signals and postings.
  16. I will implement the New Rules of Engagement during combat structural fire operations; while monitoring and reacting to on-going building performance and fire behavior.
  17. I will increase my understanding of the Predictability of Building Performance and base my operational deployments on Occupancy Risk not Occupancy Type.
  18. I will become a mentor to a new or less experienced firefighter and promote the traditions, honor and duty of our fire service profession, tempered with an emphasis on firefighter safety, survival and wellness.
  19. I will take NO emergency incident responses as being routine in nature, due to frequency , regularity or  past performance, demands or outcomes, nor will I take any building for granted; Company, Team and personal safety and integrity is paramount and I will not be complacent, but remain vigilant based upon my training, skills and experience.
  20. This one’s for you to identify and fill in………..

Ensure you’re glancing occasionally in your rear view mirror to monitor where you’ve been, while driving your initiatives, programs, processes and actions forward. Above all, maintain the courage to be safe. We don’t know what’s in the cards on any given day, but the citizens we protect can rest assured, we will do our job as firefighters, to the best of our abilities, because of who we are; today, in 2010 and certainly well into the next decade and beyond. Stay safe, with the hopes for a Happy New Year.

Looking Forward Through the Rear View Mirror

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crystalBall1As the end of the year fast approaches and in turn the end of the decade, it amazes me how “fast” time seems to have passed. Certainly when looking back and reflecting upon the past year or the previous few years, each of us thinks and contemplates upon those events, milestones, anniversaries, highlights as well as those common everyday occurrences that seem to permeate back and forth in our minds and hang at times like the smoke from a smoldering contents fire. When reflecting, there are the good times as well as those that were not so good. There are those events that were life altering and changing that forever formulate a different view upon each of our respective worlds we live and work within. As well as those events that have provided us with the joys and virtue of what we do everyday as firefighters both on and off the job, at the firehouse and at home.

For each or us, the events that form and shape our worlds; our families at home and our families at the fire station and within the fire department or agencies we volunteer or work for, leave indelible marks upon us that at times formulate and transcend us. My good friend Chief Ben Waller reflected upon a number of issues and insights in his recent post that was right on the mark as did my partner Chief Doug Cline in his perspective of 2009 and for 2010. A lot has happened to this our Fire Service during the past ten years and most certainly in the past twelve months that has shaped and forged a new generation of firefighters and tempered the existing veterans. Stop and think about it.

Looking back at 2009 and in the waning decade, the one certainty that we all share is that we have the ability and look forward to a new year, a new decade and to new challenges. Prior to this week, the 2009 Firefighter LODD events that sadly have occurred seemed like it would pause and we’d end the year with no further events. Tragically, in the past few days, five additional line-of-duty deaths have been reported through the USFA. From the events of 9-11, to the seeds that were planted in Tampa and the crusade that was embarked upon to ensure everyone [has] the opportunity to go home, through the tragedy, wake-up call and the lessons-learned from Charleston. A lot has happened, many tears have been shed, alot was learned, with so much more work still remaining.

As of this posting, the United States Fire Service has borne ninety-three (93) LODDs this year. In comparison to previous years, this may finally indicate a turning point in the previous escalating trends in LODD we’ve experienced during the past decade. Take a moment to look through the USFA postings and the narratives of each of the firefighters who made the supreme sacrifice in 2009 and reflect upon the circumstances and events that lead to their respective LODD incident. Take the time to spend an evening reading through some of the recent or past reports published on the NIOSH Fire Fighter Fatality Investigation and Prevention Program web site. Look the History Repeating Events (HRE) and think about what you can do to champion changes in your organization, department or company to eliminate or reduce the likelihood for a similar event from occurring to you or your organization.

The formulative and diligent efforts of the NFFF and the Everyone Goes Home Program and the Sixteen Firefighter Life Safety Initiatives have made their mark in this decade and must continue to be embraced and institutionalized as we move forward to twenty ten. Don’t forget about the inroads made by the National Firefigher Near-Miss Reporting System and the knowledge being gained to reduce HRE. We must look at and examine the successes and the failures of our methodologies, processes, culture and perspectives and continue to seek behaviors and practices that make our job safer. When we focus our attention on Building Construction, Command Risk Management and Firefighter Safety and the essence of combat structural fires; Structural firefighting is what it’s all about, is it not? The fundamental nature and reason we have such veneration for firefighting and the fire service and all it entails, has a lot to do with going into burning buildings and fighting fire. But firefighting has its adverse consequences, with all too familiar costs, in the form of injuries, debilitating accidents and line of duty deaths. As a firefighter; to say that we love firefighting would be an understatement, BUT one issue that we need to address is the fact that there are many individual firefighters, companies and organizations that employ fireground operational practices that promote the “enjoyment and entertainment” of working a good job within the occupancy compartment of a structural fire in the building environment.

One of the formulative postings I published this past year focused on working that good job for the shear enjoyment of what and who we are; firefighters. It’s worth repeating again, since this is an opportune time to reflect. Today’s incident scene and structural fires are unlike those in past decades and will continue to challenge us operationally when confronted with structural fire engagement and combat operations. Operationally, we need to be doing the right thing, for the right reason in the right place to increase our safety and incident survivability.

We also can share the belief and understanding that we at times may have found ourselves staying too long in the wrong place, operating tactically in an adverse environment with known hazards that do not have value, for nothing other than the enjoyment of nozzle and operating time in the fire. We have a tendency when working a room and contents, compartment fire or a structural fire in the building environment placing operating companies and personnel in high hazard environments- sometimes at the expense of justifying our own entertainment value in working the job, the assignment or in maintaining the interior operational interface. Think about it.

We need to stop “entertaining” ourselves. Don’t mistake determined, effective and proactive firefighting with that of reckless, baseless and risk-preferring and self-indulging firefighting. There is a difference. The job is dangerous, it has risks, we are not invincible, and we can die; at any alarm, in any fire, at anytime for any number of reasons. But it’s tragic when we die for all the wrong reasons. Think about the definitions; think about how they apply to you, your personnel, your company or your operations; past, present or future. More importantly, think about when and where you’ve found yourself doing any one of these; could the outcome have been different?

TACTICAL AMUSEMENT “tak-ti-kəl ə- myüz-mənt”

1: of or relating to structural fireground tactics: as a (1) a means of amusing or entertaining during fire suppression, support tasks or operations that places personnel at risk

2: the condition of being amused while engaging in fire suppression, support tasks or operations that places personnel at risk

3: pleasurable diversion while engaging in fire suppression, support tasks or operations: entertainment; that places personnel at risk

TACTICAL DIVERSION “tak-ti-kəl də- vər-zhən”

1: the reckless act or an instance of diverting from an assignment, task, operation or activity while engaging in fire suppression, support tasks or operation for the sake of amusing or entertainment; that places personnel at risk

2: the reckless act of self determined task operations that diverts or amuses from defined risk assessment and incident action plans; that places personnel at risk

TACTICAL CIRCUMVENTION “tak-ti-kəl sər-kəm- ven(t)-shən”

1: to deliberately manage to get around especially by ingenuity or approach that diverts for the purpose of amusing; assignment, operations or tasks that countermand or disregard defined risk assessment and incident action plans; that places personnel at risk

The demands and requirements of modern firefighting will continue to require the placement of personnel within situations and buildings that carry risk, uncertainty and inherent danger. As a result, risk management must become fluid and integrate all personnel. We must manage dynamic risks with a balanced approach of effective assessment, analysis and probability within command decision making that results in safety conscious strategies and tactics.

On any given day, at any give alarm, the dynamics around us at times may be in or out of our direct control. We may not be able to see what the cards have in store for us, BUT we must ensure we use every fragment of training, fortitude, knowledge, skills, courage, bravery, insights, luck and sometimes (other divine) intervention to get us through. We must have the fortitude and courage to be both safety conscious and measured in the performance of our sworn duties while maintaining the appropriate balance of risk and bravery.
• The demands and requirements of modern firefighting will continue to require the placement of personnel within situations and buildings that carry risk, uncertainty and inherent danger.

• As a result, risk management must become fluid and integrate all personnel.

• We must manage dynamic risks with a balanced approach of effective assessment, analysis and probability within command decision making that results in safety conscious strategies and tactics.

• The traditional attitudes and beliefs of equating aggressive firefighting operations in all occupancy types coupled with correlating, established and pragmatic operational strategies and tactics MUST not only be questioned, they need to be adjusted and modified.

Risk assessment, risk-benefit analysis, safety and survivability profiling, operational value and firefighter injury and LODD reduction must be further institutionalized to become a recognized part of modern firefighting operations. Aggressive firefighting must be redefined and aligned to the built environment and associated with goal oriented tactical operations that are defined by risk assessed and analyzed tasks that are executed under battle plans that promote the best in safety practices and survivability within know hostile structural fire environments.

Aggressive: Assertive, bold, and energetic, forceful, determined, confident, marked by driving forceful energy or initiative, marked by combative readiness, assured, direct, dominate…

Measured: Calculated; deliberate, careful; restrained, think, considered, confident, alternatives, reasoned actions, in control, self assured, calm…

There is a melting of both pragmatic aggressive firefighting with measured and deliberate tactical approaches. It’s a balance and equilibrium; the question is do you know when to recognize that balance, where it exists and how not to cross that adverse threshold?

Our current generation of buildings, construction and occupancies are not as predictable as past Conventional Construction; Risk assessment, strategies and tactics must change to address these new rules of structural fire engagement. You need to gain the knowledge and insights and to change and adjust your operating profile in order to safe guard your companies, personnel and team compositions.

Looking Forward through the Rear View Mirror; remember the past, recall those history repeating events that seem to manifest themselves time and time again; are we ever going to learn. I truly believe we are starting to finally “get it”-even if it’s on a smaller incremental scale, it’s a starting point. Remember the lessons from those events that have impacted you, your department, your community and the fire service; from close-calls to near-miss events; from minor or debilitating injuries to the tragedy and sorrow of a LODD event.

As we transition into a new year, and as plans begin to take place that frame and outline the year’s activities, foremost in this planning, preparation, scheduling and outlook should be those activities and commitments that training, education and skill development can be implemented and enhanced. Take the initiative to recognize and identify training and operational gaps and distinguish the risk and options available to lessen or eliminate the risk and reduce the gap deficiencies. Take the time to implement effective, accurate and frequent training and skill development drills, training curriculums and programs. Don’t sacrifice or forego on this mission critical area when so much is at stake in the domain of combat structural fire suppression. Understand the predictability of performance in the buildings and occupancies not only in your jurisdiction, first or second-due areas, but also in those areas that you may be called upon to respond to for greater alarms or mutual aid. Understand the structural anatomy of your community. Remember Building Knowledge = Firefighter Safety. Understand the fomulative issues affecting engineered structural systems (ESS) and the change in operational deployment and tactics on the fire ground. Keep an eye in the rear view mirror; learning from the wisdom and knowledge from where you’ve been, what you’ve done and all your past experiences and practice; but at the same time focusing on the road before you with keen attentiveness on situational awareness, anticipating error-likely conditions and balanced risk assessment and operational management in both your strategic and tactical deployments.

We don’t know what’s in the cards on any given day, but the citizens we protect can rest assured, we will do our jobs as firefighters, to the best of our abilities, because of who we are; today, in 2010 and certainly well into the next decade and beyond. 

Ensure you’re glancing occasionally in your rear view mirror to monitor where you’ve been, while driving your initiatives, programs, processes and actions forward. Above all, maintain the courage to be safe.

Everyone Goes Home Program

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Have you dropped in on the EGH web site recently and made use of the vast array of resources and media that can support a wide latitude of firefighter safety, health and survival initiatives?

Everyone Goes Home® is a national program by the National Fallen Firefighters Foundation to prevent line-of-duty deaths and injuries. In March 2004, a Firefighter Life Safety Summit was held to address the need for change within the fire service. Through this meeting, the 16 Firefighter Life Safety Initiatives were produced and a program was born to ensure that Everyone Goes Home®.

Have you made use of the Firefighter Life Safety Learning Media Center?Using variations of the Courage to Be Safe…So Everyone Goes Home® field program, along with material from the Firefighter Life Safety Initiatives Resource Kit the EGH program develops and deploys a new online learning segment each month. These online learning segments allow personnel to expand upon thier personal and professional development on demand. For more information regarding the EGH presentations or if you have additional comments please write to Robert Colameta, National Courage To Be SafeSM Program Manager at bobc@publicsafetyedu.com

Check out the NFFF’s Firefighter Life Safety Initiatives (FLSI) Research DatabaseThis database was created to support NFFF/FLSI goal of reducing firefighter deaths and injuries and, more specifically, partial fulfillment of FLSI Initiative 7: “Create a national research agenda and data collection system that relates to the initiatives.” There is a wealth of information available to support a wide range of firefigher safety, health and survival initiatives and programs within your organization.

If this is new to you, become aware of the 16 Firefighter Life Safety Initiatives , increase your knowledge and understanding of the efforts needed to support the injury and LODD reduction efforts that all begin at the department level and extend to the company level and ultimately to the individual firefighter level. YOU have the power to progress change and to support making the job safer. Take advantage of the opportunites before you, each and every day.

It’s all in your hands…

Mentors and Mentees

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Many of us may have had someone in our career that provided influence, guidance and offered reinforcement, feedback or constructive criticism when needed. You know; that chief or company officer, who seemed to take you under thier wing and watchful eye in the street or at the least, spoke to you in the back of the apparatus bay when everyone else was in the day room.

It was that seasoned veteran or senior member who always seemed to have a bigger picture and insights on what was happening both on the fireground as well as in quarters, who shared words of wisdom or nuggets of information that helped in our individual progress, development and growth. Many of the lessons and insights related to me, both as a young firefighter and as I transitioned to an officer have stayed with me to this day.

Formal or informal, recognized or unacknowledged; mentors play a very real and important part in the development of a firefighter, company officer and chief officer. The opportunities for mentorship never pass with rank or position. On the contrary, the need magnifies and grows as you transition and move through the ranks and positions of responsibility and authority.

Definition of Mentoring
Mentoring is a developmental partnership through which one person shares knowledge, skills, information and perspective to foster the personal and professional growth of someone else. We all have a need for insight that is outside of our normal life and educational experience. The power of mentoring is that it creates a one-of-a-kind opportunity for collaboration, goal achievement and problem-solving. Traditionally, mentoring might have been described as the activities conducted by a person (the mentor) for another person (the mentee) in order to help that other person to do a job more effectively and/or to progress in their career. The mentor was probably someone who had “been there, done that” before. A mentor might use a variety of approaches, eg, coaching, training, discussion, counseling, etc. The Merriam-Webster WWWebster Dictionary defines a mentor as “a trusted counselor or guide

What is a mentor?
A mentor facilitates personal and professional growth in an individual by sharing the knowledge and insights that have been learned through the years.(DOT Mentoring Handbook, p2 http://www.au.af.mil/au/awc/awcgate/mentor/mentorhb.htm)
Teacher; share your knowledge and experience as a former USC student.
Problem solver; refer mentees to resources and offer options.
Motivator; when mentee is facing a challenging class, for example:This is done through encouragement, support, and incentives.
Coach; help mentee to overcome performance difficulties through positive feedback (reinforce behavior) and constructive feedback (change behavior).
Guide; help mentee to set realistic goals. Five goal setting factors: specific, time-framed, results oriented, relevant, and reachable. “If you don’t know where you are going, you won’t know how to get there.”

What is a mentee?
A mentee is an achiever–”groomed” for advancement by being provided opportunities to excel beyond the limits of his or her position.(DOT Mentoring Handbook, p3 http://www.au.af.mil/au/awc/awcgate/mentor/mentorhb.htm)
Learner; a strong desire to learn new skills and abilities
Decision maker; take charge of your education
Initiator; mentee is willing to explore challenges on their own initiative.
Risk taker; “If you want to increase your success rate, double your failure rate,” quote by Thomas Watson, Sr., founder of IBM.
Goal setter; if you know where you are going, people are willing to help guide you.

Mentorship refers to a developmental relationship in which a more experienced or more knowledgeable person helps a less experienced or less knowledgeable person—who can be referred to as a protégé, or apprentice — to develop in a specified capacity.”Mentoring is a process for the informal transmission of knowledge, social capital, and the psychosocial support perceived by the recipient as relevant to work, career, or professional development; mentoring entails informal communication, usually face-to-face and during a sustained period of time, between a person who is perceived to have greater relevant knowledge, wisdom, or experience (the mentor) and a person who is perceived to have less (the protégé)” (Bozeman, Feeney, 2007).

Think about where you fit into this process. Is there someone in your company, station or department that you see some potential in? Is there someone who could benefit from some level of encouragement, support or direction? Are you in need of some advice, feedback or guidance? Think about the possibilities, start communicating, get involved.

Ralph Waldo Emerson stated that, “You cannot do a kindness too soon, for you never know how soon it will be too late.” And indeed, mentors are doing kindness when they take on the responsibility of helping other people learn from their experiences. Through this, they can give back to society and make career growth, personal development, or intellectual achievement possible for the person they are mentoring.

“What we have done for ourselves alone dies with us. What we have done for others and the world remains and is immortal.” ~ Albert Pine

Take a look HERE for some insights on Life…..
For a different look at things, check out Randy Pausch’s “The Last Lecture”

Sixty Seconds for a Three Sixty

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As I was contemplating the development of a posting for today, one that was intended to pose a few rhetorical questions for the day, I came across an email forward to me by a good friend Brian O’Malley a motivational speaker, with a proclamation that provided a three-sixty (360) review to a recent strategic alignment meeting I participated in.

As I looked at the words and phrased statements, it became obvious that these thirty-six words aligned compactly within twelve lines provide a distinct three hundred and sixty degree perspective on much of what each of us should strive for; each day, on each shift, and at every call.

These are demanding times that accellerate a varity of emotions, uncertaintly and at times of personal discovery. Regardless of your rank, or time in grade, the length of time in your organization or the size and structure of your department, your daily demands and challenges; leadership, mentoring, contributing, setting the example, being at your very best individually or collectively as part of a team, a company or a department is essential and pivotal-Think about it…..

  • Find your Energy
  • Explore your Strengths
  • Discover you Passion
  • Expand your Perspective
  • Understand your Beliefs
  • Choose your Attitude
  • Align your Behaviors
  • Challenge your Perception
  • Define your Success
  • Live your Value
  • State your Mission
  • Proclaim your Purpose

Take the time to look at this video HERE, take the time to Celebrate What’s Right…..

Leadership

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Leadership; It certainly isn’t about the number of bars or collar brass horns you have on your collar, the color of your helmet, or the “title” you have. Although there are many who would argue that point and feel that they are THE Leader specificially because they DO have the title, rank and brass. Some do and some don’t, stop and think about those that do (and why) and those that do not (and why)…..

An interesting take on leadership came from the acclaimed cinema Director Robert Altman’s 2006 Lifetime Achievement Oscar acceptance speech, in which he stated simply; “The director allows an actor to become more than they’ve ever dreamed of being.”

How do you think this applies to the Fire Service?

Take a few minutes to look at management guru Tom Peter’s video on The Definition of Leadership.

The transcript of the Tom Peters video clip is available HERE.

Some Leadership Definitions HERE.

What are your definitions of leadership?
Where does your Leadership start and stop?
What about those around you?

Running Against the Wind

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It seems like yesterday..But it was long ago. Against the wind, We were running against the wind. We were young and strong, we were runningAgainst the wind..And the years rolled slowly past. And I found myself alone.. Surrounded bv strangers I thought were my friends, I found myself further and further from my home.. And I guess I lost my way There were oh so many roads I was living to run and running to live…

There’s something familiar and haunting about Bob Seger’s song, “Against the Wind”. I was working late the other night on a series of training programs specific to command decision-making and risk management and safety. With the radio on in the back ground, I found myself stopping for a moment while Seger’s song played on.

Ok, I know what some of you are thinking. Here we go again; Firefighter Safety! Safety Culture! change what we’re doing… But you know, it certainly seems like the years have rolled slowly past and yes with so, so many roads, paths and directions that time has taken us from and to.I think back and we all were living to run [calls] and running to live.

I remember when we were running calls and working jobs at a far greater pace and frequency than anything of recent. And with those call, the risks we would take and the places we would find ourselves,many without goor reason, other than for the love of fighting fire and doing what we did best.

But it does seem like we were running against the wind in so many ways.Here we find the fire service looking at our culture, attitudes and statistics in the escalating firefighter LODD and firefighter injury rates. There’s an awful lot of time, energy and resources being committed and directed towards fire service safety. Is anyone really listening? Does anyone really care? Is the fact that it happens-Somewhere else; not here, not to me, not my department! Are You and your company paying attention? are you doing something to correct the trend?

With all my travels and lectures across the country, hearing the conflicting dialog amoungst us; it sometimes feels like I’m against the wind . I’m still runnin’ against the wind . I’m older now but still running…..Against the wind.

Command and Company Officers

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Company and Command Officers are crucial to the mission critical effectiveness and safety of company level operations, crew integrity and incident command management and successful mitigation.

What are the key elements that set apart those that can be considered “average” officers from those that are exceptional?

What key knowledge, skills, abilities and traits do they have that sets them apart?What knowledge, skills, abilities and traits do you have that contribute towards your effectiveness as an officer or those that you wish to aspire to?

How are you viewed by your personnel, by your peers, by your self? Are there area(s) for improvement?

Leadership, character, fortitude, skills, training, abilities, quality, temperament, strength, vision, courage, humility, modesty, compassion, authority, empathy……

“Be more concerned with your character than your reputation, because your character is what you really are, while your reputation is merely what others think you are” John Wooden